Warranty
At Kronivara, we design our products to perform flawlessly in everyday use. Every air purifier is built and tested to meet strict quality standards - and your satisfaction matters to us.
Warranty Coverage
This warranty covers any manufacturing defect or malfunction that occurs within 12 months of the original purchase date.
If your Kronivara product develops a genuine fault under normal household use, we’ll repair or replace it at no extra cost.
What’s Covered
Internal electrical or mechanical failure not caused by misuse or neglect
Faults in workmanship or materials
Defects that prevent the product from operating as intended
What’s Not Covered
Damage caused by incorrect use, impact, or liquid exposure
Wear and tear from normal operation (including filters)
Unauthorised repairs or modifications
Products used commercially or outside the UK
How to Make a Claim
If you experience a problem, contact our support team at support@kronivara.com with:
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Your order number and proof of purchase
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A brief description of the issue
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Photos or video showing the fault
Our team will assess your claim quickly. If approved, we’ll send you a replacement unit or relevant part free of charge.
Our Commitment
We replace genuine defects - not misuse. Kronivara products are built to last, and this warranty reflects that confidence.
Every claim is handled with fairness and respect for our customers, ensuring peace of mind from the moment you purchase.